Start with the symptom. You don’t need to know the name of the part. That’s my job.
01 / 04 · Hot water systems
The hot water runs lukewarm, or quits halfway through a shower.
Diagnosis, repair and replacement of hot water systems. Plenty of “dead” systems need a part, not a new tank, and I’ll tell you which you’ve got.
What I check firstThermostat and element · tempering valve · a dripping relief valve · the tank’s age and anode
02 / 04 · Blocked drains
The sink drains slow, the toilet gurgles, or the yard smells after rain.
I find out where the blockage is and what caused it before I clear it, so it doesn’t come straight back. Sinks, toilets and outside drains.
What I check firstOne fixture or all of them · the gully trap · tree roots in old clay lines
03 / 04 · Leak detection & repairs
The water bill jumped, or the meter ticks over with every tap off.
Finding household leaks and fixing them: dripping taps, running cisterns, burst flexi hoses and tired pipework, including the runs under the floor.
What I check firstA meter test · taps and cisterns · flexi hoses · under-floor joints
04 / 04 · Roof & stormwater
The gutters spill in a storm, or a downpipe is staining the wall.
Gutter, downpipe and stormwater maintenance for homes. Often it’s one outlet in the wrong place, not a whole new roof line.
What I check firstGutter fall and outlets · downpipe joints · where the stormwater ends up
01 / 04
IMG_0412 · under the kitchen
Copperline · options, in writing
A · Repair Cut out the elbow, fit a new one.
B · Replace Re-run this section in new copper.
I’d do A, unless the rest of the run looks like this. — A.
Show, explain, then quote.
01 · Show
I photograph it where it is.
Under the house, behind the cistern, up in the gutter. You see what I see, even if you’d rather not crawl under there yourself.
02 · Explain
Then I mark it up and talk you through it.
What’s failed, why it failed, and what happens if you leave it a while. Plain words, no jargon.
03 · Quote
You get options in writing before I start.
Repair first where it’s practical, replace when it isn’t, with a price on both. You choose, then I pick up the tools.
that elbow lives under here
I learned plumbing under Pop’s Queenslander.
I learned plumbing under Pop’s Queenslander.
My grandfather kept an old Queenslander going in Mitchelton for decades, and I spent my school holidays handing him tools under the floor. That’s where I learned how old houses behave: they’ve been patched by four generations, and every patch tells you something.
I started Copperline in 2015 with a ute and a small set of tools. It’s now two plumbers and an apprentice, and most of our work is still maintenance on homes like Pop’s.
What usually lives under the floor
Galvanised steel pipeCommon before the 1970s. It rusts from the inside, so pressure drops and the first glass of water comes out brown.
Clay sewer linesSound pipe, weak joints. Tree roots find the joints, and a slow drain is usually the first sign.
Original copperLasts a long time, then pinholes at the bends and joints, often under the kitchen or bathroom.
The good newsHigh-set houses keep most of their pipework where I can reach it, so repairs rarely mean opening walls.
Mitchelton, and everything one creek over.
We stay in Brisbane’s north-west so we can get to you quickly and come back if you need us. Not on the list? Ring and I’ll tell you straight.